Bilingual Customer Service Rep (Long Island City, Queens)

Bilingual Customer Service Rep (Long Island City, Queens)

Our client, a leading provider in non-emergency medical transportation, is looking for several BILINGUAL Customer Service Representatives to work in their Long Island City call center. This position is a temp-to-perm position.

Responsibilities:
Respond and assist customers when arranged transportation does not arrived as scheduled
Enter data and research information in company computer system
Schedule, change and cancel reservations when required
Log the details of any complaints and notify the appropriate department about them
Be polite and respectful at all times
Have good attendance record and always be on time
Follow all company rules, policies and procedures

Requirements:
Must have a high school diploma or GED
Must have prior in-bound call center and/or customer service experience
Must have prior experience with data entry
Must have excellent customer service and listening skills
35 wpm typing at a minimum
Bilingual Russian, Spanish and Cantonese/Mandarin a big plus.

• Location: Long Island City, Queens
• Compensation: $15/hr
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.

Posting ID: 3553138421

Posted at: 2013-01-17, 5:30PM EST

Edited at: 2013-01-17, 5:30PM EST