We are currently seeking an experienced Field Applications Scientist to provide superlative sales support and customer service for our revolutionary protein analysis instrumentation. The ideal candidate is both an experienced bench level scientist/application scientist with a strong background in proteomics/immunoassays and an experienced customer support specialist. Candidate will be a key member of a team of Field Applications Scientists responsible for providing pre and post-sales applications and technical support.
Key Responsibilities:
â¢Train customers on assay development and data analysis on ProteinSimple's Simple Western and Biologics instruments
â¢Develop and maintain positive relationships with customers in assigned territory
â¢Help to maintain and increase product usage and support sales efforts through technical presentations and product demonstrations
â¢Accompany Sales Representatives on sales calls in cu stomer laboratories to provide technical and applications assistance
â¢Provide on-going assay development support and troubleshooting for customers in-person, via phone and email
â¢Act as a key contributor of customer feedback to marketing and product development teams
â¢Assist in creation and review of technical literature eg manuals and application notes
â¢Create and maintain customer support information in database (Salesforce)
Workplace Requirements:
â¢Previous hands-on experience with immunoassays and protein characterization assays is required
â¢Demonstrated skills in performing Western blot, immunohistochemistry, ELISA, FACS, capillary electrophoresis and isoelectric focusing is highly desirable
â¢Substantial knowledge of current scientific literature and life science methods and applications
â¢Previous experience providing Applications/Technical support is a plus
â¢Excellent time management, organizational , verbal and written communication skills
â¢Outstanding problem solving and interpersonal skills
â¢5+ years of experience in a life science field
â¢Ability and willingness to travel domestically
Education Requirements:
BS/BA degree in biology, chemistry, biochemistry, bioengineering, or a related life science field. MS/PhD is preferred.
Company Description:
ProteinSimple's goal is simply to help researchers gain a better understanding of proteins and their role in disease. The Company's strategy is to power protein research by making it simpler and more quantitative, ultimately revealing new insights into the true nature of proteins. ProteinSimple has built a unique portfolio of protein analysis tools including systems for traditional protein imaging, systems to probe the structure and purity of protein based therapeutics and systems that provide fresh insight into protein signaling. ProteinSimple has over 170 employees, more than 10,000 systems installed around the world and is headquartered in Santa Clara, California. For more information, visit www.proteinsimple.com.
- Location: New York
- Compensation: Competitive Salary and Benefits
- Telecommuting is ok.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
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